Last updated: 01-Sep-2026

These Terms and Conditions (“Terms”) govern your use of the Vita Soul Rise website and purchases made through it. Vita Soul Rise is a trading brand operated by SADDI TRADERS LTD.

Please read these Terms carefully before using our website or placing an order. They explain the basis on which we supply products to you, your responsibilities when using the website, and the rights and responsibilities that apply to online purchases.

Nothing in these Terms is intended to restrict or remove any rights you have under applicable UK consumer law.

1. About Us

Vita Soul Rise is a trading brand operated by SADDI TRADERS LTD, a private limited company.

Company number: 15215821

Registered office:

51 Bedford Road

Ilford

England

IG1 1EL

United Kingdom

Website: www.vitasoulrise.co.uk

Email: Info@vitasoulrise.co.uk

Telephone: +447446932202

We operate an ecommerce website selling physical food supplements to consumers.

Our products are food supplements and are not medicines. Vita Soul Rise is not a pharmacy, medical practice, healthcare provider, or medical organisation.

2. About These Terms

These Terms apply when you:

  • visit or use the Vita Soul Rise website;
  • browse products or other website content;
  • create or use a customer account, where that feature is available;
  • submit an order through our website; or
  • otherwise use services or functionality made available through the website.

When you place an order with us, you agree that these Terms will form part of the contract between you and SADDI TRADERS LTD if and when we accept your order.

Other policies may also apply to your use of the website and your purchases. These include our:

These documents should be read together where relevant.

If there is an inconsistency between these Terms and information specifically agreed with you in relation to an order, applicable law and the terms expressly agreed for that order will determine which provision applies.

3. Eligibility to Use the Website and Place Orders

You may browse the website for lawful personal purposes.

To enter into a purchase contract, you must have the legal capacity to enter into that contract. Where a person does not have the necessary legal capacity, the order should be placed by a person who does.

These Terms do not impose a universal age-suitability rule for every Vita Soul Rise food supplement. Any age-related suitability information, directions or warnings relevant to a particular product should be considered on a product-specific basis and will appear on the relevant product information and/or physical label where applicable.

When placing an order, you must provide information that is accurate, complete and current. This includes your name, contact information and delivery details.

4. Food Supplement Information

Products sold by Vita Soul Rise are food supplements. They are intended to supplement the normal diet and must not be treated as medicines.

Food supplements should not be used as substitutes for a varied and balanced diet and a healthy lifestyle.

Before using a product, you should carefully read the physical product label, including its:

  • ingredient information;
  • allergen information where applicable;
  • recommended daily intake;
  • directions for use;
  • storage instructions; and
  • warnings and suitability information.

You should not exceed the stated recommended daily intake.

Suitability may vary between individuals. If you are pregnant or breastfeeding, taking medication, under medical supervision, have questions about an existing health concern, or are otherwise unsure whether a particular supplement is suitable for you, seek advice from an appropriately qualified healthcare professional before use.

Professional advice does not constitute a guarantee that a product will be suitable for every individual.

If you experience a suspected adverse reaction while using a product, discontinue use and seek appropriate healthcare advice.

Information provided on the Vita Soul Rise website is intended for general product information and educational purposes. It should not be treated as personalised medical advice, diagnosis or treatment.

Nothing on our website should be interpreted as stating that a Vita Soul Rise product can diagnose, treat, prevent or cure a disease or medical condition, replace prescribed medication or guarantee a particular health outcome.

This section does not prevent Vita Soul Rise from communicating lawful nutrition or authorised health claims where the relevant legal requirements and conditions of use are satisfied.

5. Product Information

We aim to present product information clearly and accurately.

Depending on the product, information on our website may include:

  • product name and description;
  • ingredients;
  • nutrient information;
  • quantity and pack size;
  • photographs;
  • directions for use;
  • recommended daily intake;
  • warnings;
  • allergen information;
  • price; and
  • availability.

Product packaging, labels or artwork may occasionally be updated. As a result, packaging received may differ slightly in appearance from images shown online, provided this does not result in a materially different product being supplied without your agreement.

Screen settings, photography and packaging revisions can also result in minor visual differences.

Where a product formulation or other material product information changes, we will take reasonable steps to update the relevant website information.

You should always read the physical label supplied with your product before using it, particularly ingredients, allergens, directions and warnings.

Nothing in this section gives us a right to substitute a materially different product for the one you ordered without your agreement.

6. Product Availability

All products are subject to availability.

Adding an item to your basket does not reserve that item and does not guarantee that stock will remain available until your order has been accepted.

If a product becomes unavailable before we accept your order, we may decline the relevant item or order.

If we have accepted an order but subsequently discover that we cannot lawfully or practically fulfil it, we will contact you as soon as reasonably possible and deal with any payment already received in accordance with applicable law.

We do not guarantee continuous availability of any product.

7. Prices

Unless stated otherwise, prices displayed on the website are in pounds sterling (GBP).

Any compulsory taxes, charges and delivery costs that must be included or disclosed to you will be presented in accordance with applicable law.

Delivery charges may be additional to the product price. Where applicable, they should be displayed or calculated before you submit your order.

We may change prices for future orders at any time. A later price change will not normally alter the price of an order that we have already accepted.

Obvious Pricing Errors

We take reasonable care when displaying prices, but genuine errors may occasionally occur.

If we identify an obvious and unmistakable pricing error before accepting your order, we may decline the order and give you an opportunity to place a new order at the correct price.

If an error is discovered after a contract has already been formed, we will contact you and deal with the matter in accordance with applicable law.

We will not use this clause simply to change the price of an accepted order because we later decide that a different price would be preferable.

8. Promotional Codes, Discounts and Offers

Vita Soul Rise may occasionally make promotions, discount codes or special offers available.

Where we do so, an offer may have specific conditions relating to matters such as:

  • eligibility;
  • participating products;
  • minimum or maximum order values;
  • expiry dates;
  • number of permitted uses; or
  • whether it can be combined with another offer.

The applicable conditions should be communicated with the promotion.

Unless an offer has already become contractually binding, we may amend or withdraw it before an order is placed where lawful to do so.

Promotions and discount arrangements do not affect statutory consumer rights.

No promotion or discount should be assumed to exist unless it is actually displayed or communicated by Vita Soul Rise.

9. Placing an Order

The precise checkout presentation may change from time to time, but a typical order process involves:

  1. selecting the product you wish to purchase;
  2. choosing the required quantity or available option;
  3. adding the product to your basket;
  4. reviewing your basket;
  5. providing contact and delivery information;
  6. selecting an available delivery option;
  7. selecting an available payment method;
  8. reviewing the order and applicable charges; and
  9. submitting the order.

Before submitting your order, you should check carefully that the product, quantity, price, delivery address and contact information are correct.

The checkout should provide you with a reasonable opportunity to identify and correct input errors before you submit the order.

If you realise after submitting an order that you have entered incorrect information, contact us as soon as possible at Info@vitasoulrise.co.uk. We cannot guarantee that information can be changed once processing or dispatch has begun.

10. When a Contract Is Formed

Submitting an order through our website is an offer by you to purchase the products in that order.

An automatic email or on-screen message acknowledging that we have received your order does not, by itself, mean that we have accepted it.

Unless we expressly tell you otherwise during checkout, our acceptance occurs when we send you confirmation that the relevant products have been dispatched, or when we otherwise clearly communicate acceptance of your order.

At that point, a contract is formed between you and SADDI TRADERS LTD for the products identified in that acceptance.

If an order contains several products, acceptance may relate only to the products identified in the applicable confirmation.

We will provide order and contract information electronically where required. You should retain relevant order-confirmation emails and these Terms for your records.

11. Right to Refuse or Cancel an Order

Before an order has been accepted, we may decline it for a reasonable reason, including where:

  • a product is unavailable;
  • payment cannot be authorised;
  • information required to process the order is incomplete;
  • we reasonably suspect fraud or misuse;
  • there is an obvious pricing or material product-information error;
  • the requested destination is outside our supported delivery territory; or
  • fulfilling the order would breach a legal or regulatory requirement.

Once a contract has been formed, we will not cancel it without a lawful or contractually justified reason.

If we cancel an order after taking payment and you are entitled to reimbursement, we will refund the appropriate amount in accordance with applicable law.

Nothing in this section limits your own cancellation or other consumer rights.

12. Payment

You must pay for products using one of the payment methods presented to you at checkout.

Available payment methods: We accept the payment methods displayed at checkout, which may include Visa, Mastercard, American Express, Maestro, Google Pay, Apple Pay, PayPal and other payment methods made available by our payment-service providers. Availability may vary depending on your device, browser, location, order value and other checkout conditions.

Payments may be processed by third-party payment-service providers. Where that happens, those providers may carry out authorisation, fraud-prevention and other checks under their own applicable terms and privacy arrangements.

Where a third-party payment processor is used, we may not directly receive or store your complete payment-card details.

We do not make an absolute guarantee that payment systems or online communications will be free from every possible technical or security risk.

An order is not guaranteed to be accepted merely because a payment transaction has been authorised or funds have been reserved.

13. Delivery

We deliver to the territories made available through our checkout.

Current delivery territories: We deliver throughout the United Kingdom, including England, Scotland, Wales and Northern Ireland. Delivery availability may be subject to the specific address entered at checkout and any temporary carrier or service restrictions.

Delivery estimates and services: Orders are normally dispatched within 1–3 working days after payment has been successfully authorised. Standard UK delivery is normally estimated at 2–5 working days from dispatch. Accordingly, most UK orders should arrive within approximately 3–8 working days after the order is placed.

Delivery estimates are not guaranteed unless we expressly agree a guaranteed delivery date with you. Orders placed on weekends or public holidays will normally begin processing on the next working day. Delivery to remote areas, offshore islands, Northern Ireland or addresses affected by carrier restrictions may take longer.

The available delivery service and applicable delivery charge will be shown at checkout before you submit your order.

Delivery charges, where applicable, should be shown or calculated before you submit your order.

You are responsible for providing a complete and accurate delivery address. Please check your address carefully before submitting the order.

Any delivery dates or periods described as estimates are estimates rather than guarantees unless we expressly agree a guaranteed delivery date with you.

Where no different delivery period has been agreed, we will comply with the statutory requirements applicable to delivery of consumer goods, including the requirement to deliver within the legally permitted period.

Delivery Delays

If a delivery is delayed, we will deal with the delay in accordance with your applicable consumer rights.

A delay caused by a carrier we selected does not automatically transfer responsibility for the goods to you.

Failed Delivery or Incorrect Addresses

If delivery cannot be completed because information you supplied was materially incomplete or incorrect, or a parcel is returned to us for a reason attributable to the delivery information supplied by you, we may contact you to discuss redelivery.

Any additional redelivery charge, where appropriate, will be limited to a reasonable cost and communicated to you before redelivery is arranged.

This does not apply where failed delivery is our responsibility or that of a carrier acting on our behalf.

14. Risk and Ownership

Where we arrange delivery using our carrier, the products remain at our risk until they come into the physical possession of you or a person identified by you to receive them.

You are therefore not responsible merely because a parcel has left our premises.

Different statutory rules may apply if you independently instruct a carrier that was not offered by us.

Unless applicable law requires otherwise, ownership of products passes to you once we have received payment in full and the products have been delivered to you.

15. Cancellation Rights

If you are a consumer purchasing online, you will normally have a statutory right to change your mind and cancel an eligible order without giving a reason.

For most eligible goods, the cancellation period ends 14 days after the day on which you, or a person nominated by you other than the carrier, receives the goods.

Where one order contains several goods delivered on different days, the statutory period may run from receipt of the last relevant item.

To exercise a cancellation right, you must make a clear statement that you wish to cancel. You do not have to use any particular wording.

You may contact us at:

Email: Info@vitasoulrise.co.uk 

Return/cancellation address: 51 Bedford Road, IG1 1EL, Ilford, London, UK.

A statutory model cancellation form should also be made available where required.

After validly notifying us of cancellation, you will normally need to return the relevant goods within the statutory return period.

Change-of-mind return postage arrangement: You will be responsible for the direct cost of returning goods when exercising your statutory change-of-mind cancellation right, unless the goods are faulty, damaged, incorrect or not as described, or we have agreed otherwise. We will disclose this before you place your order.

You may inspect goods only to the extent reasonably necessary to establish their nature, characteristics and functioning. Where the law permits, a refund may be reduced to reflect diminished value caused by handling beyond what would reasonably be permitted when inspecting goods in a shop.

Cancellation rights are subject to statutory exceptions, including the health-protection and hygiene exception discussed below.

For the practical returns procedure, see our:

Refund & Returns Policy

16. Food Supplements, Sealed Goods and Hygiene Exceptions

We do not operate a blanket rule that all food supplements are automatically non-returnable.

However, UK distance-selling legislation contains an exception for certain goods supplied sealed where:

  • the goods are not suitable for return because of health-protection or hygiene reasons; and
  • the relevant seal has been broken after delivery.

Where that statutory exception genuinely applies to a particular product, the normal change-of-mind cancellation right may be lost once the relevant seal is broken.

Whether the exception applies depends on the nature of the product, the relevant packaging or sealing and the circumstances. We will not rely on this exception more broadly than the law permits.

Opening external delivery packaging does not by itself necessarily mean that a statutory health or hygiene exception applies.

Unopened and appropriately sealed products may remain eligible for cancellation and return where the statutory requirements are satisfied.

Most importantly, this exception concerns change-of-mind cancellation rights. It does not remove your statutory rights if a product is:

  • faulty;
  • damaged;
  • incorrect;
  • not as described; or
  • otherwise non-conforming under applicable consumer law.

Please see our Refund & Returns Policy for the operational returns procedure:

17. Damaged, Faulty, Incorrect or Not-as-Described Goods

Products supplied to consumers must meet the standards required by applicable consumer law, including requirements concerning satisfactory quality and conformity with their description.

Please contact us if:

  • your order arrives damaged;
  • you receive the wrong product;
  • a product appears faulty;
  • a relevant safety or tamper-evident seal appears compromised on arrival; or
  • the product differs materially from the description under which it was sold.

Where a product has a safety or tamper-evident seal, and that seal appears to have been compromised before receipt, you should avoid consuming the product and contact us.

We may reasonably ask you for information that helps us understand and resolve the issue, such as your order number, a description of the problem and photographs of visible damage or packaging.

Photographs are helpful evidence where appropriate but are not an absolute condition of exercising statutory rights.

We will not impose an artificially short notification deadline that removes legal rights you would otherwise have.

Depending on the circumstances, your statutory remedies may include rejection and refund, repair, replacement or another remedy available under consumer law.

Nothing in these Terms limits those rights.

18. Refunds

Refund entitlement depends on why the refund is being made, including whether it relates to:

  • valid exercise of a statutory cancellation right;
  • faulty or non-conforming goods;
  • damaged or incorrect goods;
  • cancellation by us; or
  • another remedy required by law.

Where a statutory change-of-mind cancellation applies, refunds will be made in accordance with the applicable statutory deadlines.

Where required, the refund will include the standard outbound delivery charge. If you selected a delivery method costing more than our least expensive standard delivery option, the additional amount does not normally have to be refunded unless the law requires otherwise.

Refunds will normally be made using the same payment method used for the original transaction unless you expressly agree otherwise and the alternative does not result in an unlawful fee or disadvantage.

Different rules may apply to the cost of returning goods depending on why they are being returned.

Any business processing estimate is additional to, and does not replace, statutory refund deadlines.

19. Customer Accounts

This section applies if the website offers customer accounts.

You may be given the option to create a customer account. An account should not be assumed to be compulsory unless the checkout specifically requires one.

If you create an account, you are responsible for:

  • providing accurate account information;
  • keeping that information reasonably current;
  • protecting your password and login credentials; and
  • taking reasonable care to prevent unauthorised access.

Please contact us promptly at Info@vitasoulrise.co.uk if you reasonably believe your account has been accessed without permission.

We may temporarily restrict or suspend an account where reasonably necessary to investigate fraud, security risks, misuse or serious breach of these Terms.

Any action we take must be proportionate and will not remove rights relating to orders already placed.

20. Website Availability

We aim to keep the Vita Soul Rise website available and functioning properly.

However, continuous or uninterrupted access cannot be guaranteed. Access may occasionally be affected by:

  • maintenance;
  • software updates;
  • hosting problems;
  • payment-service availability;
  • internet or communications failures;
  • security issues; or
  • other technical circumstances.

We may temporarily restrict access where reasonably necessary to maintain, secure or improve the website.

Nothing in this section excludes responsibility that cannot lawfully be excluded.

21. Acceptable Use

You may use our website for lawful personal purposes, including browsing information and purchasing products.

You must not knowingly use the website to:

  • carry out unlawful or fraudulent activity;
  • make fraudulent purchases;
  • impersonate another person;
  • obtain unauthorised access to an account, server, database or system;
  • introduce viruses, malware, malicious scripts or other harmful code;
  • disrupt or overload the website or supporting systems;
  • bypass security or access controls;
  • misuse promotional offers through fraud or manipulation;
  • infringe our or another person’s intellectual-property rights; or
  • use automated systems to scrape, copy or access the website at an abusive scale or in a way that unreasonably interferes with its operation.

Nothing in this section prohibits normal browsing, ordinary consumer use or legitimate search-engine indexing.

22. Intellectual Property

Content on the Vita Soul Rise website may be protected by copyright, trade mark, design and other intellectual-property laws.

Protected content may include:

  • Vita Soul Rise branding;
  • logos;
  • original written content;
  • product photography;
  • graphics;
  • packaging artwork;
  • product imagery;
  • website design and layout; and
  • original educational material.

Unless otherwise stated, you may view and use website content for your own personal and non-commercial purposes.

You must not reproduce, commercially exploit, republish, distribute, or falsely claim ownership of protected content without the permission of the relevant rights holder or another lawful basis.

Third-party trade marks, photographs or other materials remain the property of their respective owners. Nothing in these Terms claims ownership by Vita Soul Rise of third-party intellectual property.

23. Customer Reviews and User-Generated Content

This section applies where our website permits reviews or other user-submitted content.

Reviews should reflect genuine experiences and must not be fake or misleading.

You must not submit content that is knowingly:

  • false or fabricated;
  • unlawful;
  • threatening or abusive;
  • discriminatory;
  • defamatory;
  • misleading;
  • spam;
  • irrelevant to the product or service being reviewed; or
  • submitted in a way intended to manipulate customer ratings.

Where a review has been incentivised, the existence of the incentive must be disclosed where required by law.

Where we publish consumer reviews, we may take reasonable and proportionate steps required by applicable law to identify, prevent and remove fake, concealed-incentivised or misleading review content.

Moderation will not be used simply to suppress genuine negative reviews because they are unfavourable.

Supplement and Medical Claims in Reviews

Because reviews published on an ecommerce product page can form part of commercial communications, we may moderate or remove user content that makes medicinal or disease-related claims that we cannot lawfully publish in connection with a food supplement.

For example, a review should not claim that a food supplement cures, treats or prevents a disease or medical condition.

Licence to Use Submitted Content

You retain ownership of copyright you hold in content you submit.

By deliberately submitting content for publication, you grant us a non-exclusive, royalty-free licence to host, reproduce, display and communicate that content in connection with Vita Soul Rise’s website, products and marketing, to the extent permitted by law.

This licence does not transfer ownership of your copyright to us.

24. Third-Party Websites and Services

Our website may contain links to websites, platforms or services operated by third parties.

Third-party websites and services have their own terms, privacy notices and operating arrangements.

We do not control third-party content that is outside our reasonable control and are not responsible merely because our website contains a link to it.

However, this section does not exclude any legal responsibility we may have for our own statements, recommendations, contractual obligations or acts.

Payment providers, delivery providers and other third-party services used to fulfil an order may also have separate terms governing their relationship with you where applicable.

25. Website Information and Educational Content

Vita Soul Rise may publish general informational content such as:

  • articles;
  • ingredient guides;
  • product FAQs;
  • nutrition information; and
  • educational resources.

This information is intended to help users understand products and general topics. It is not personalised medical diagnosis, treatment or prescribing advice.

Website content should not be used as a substitute for advice from an appropriately qualified healthcare professional about an individual medical concern.

Educational information also does not replace the directions, ingredients, allergen information, warnings or other information printed on the physical product label.

Nothing in this section is intended to invalidate lawful authorised nutrition or health claims that Vita Soul Rise may make where all applicable conditions are satisfied.

26. Liability

We do not seek to exclude or restrict liability where doing so would be unlawful.

Nothing in these Terms excludes or restricts:

  • liability for death or personal injury caused by our negligence;
  • liability for fraud or fraudulent misrepresentation;
  • liability that legislation states cannot be excluded or restricted; or
  • your statutory rights and remedies as a consumer.

We are responsible for loss or damage that is a foreseeable result of our breach of these Terms or our failure to exercise the standard of care required by law.

Loss or damage is foreseeable if it was an obvious consequence of the breach or, when the contract was formed, both you and we knew that it might occur.

We are not responsible for loss that was not caused by our breach, negligence or other legal responsibility.

Nothing in this section removes responsibility for supplying products that meet applicable statutory requirements or for fulfilling our contractual obligations.

These Terms are intended primarily for consumers purchasing products for personal use. They should not be interpreted as imposing business-to-business exclusions on consumers.

27. Events Outside Our Reasonable Control

Our ability to perform some obligations may occasionally be affected by events outside our reasonable control.

Depending on the circumstances, these could include:

  • extreme weather;
  • natural disasters;
  • significant carrier disruption;
  • widespread transport disruption;
  • government restrictions;
  • major telecommunications or system outages;
  • strikes outside our organisation; or
  • significant supply-chain disruption outside our reasonable control.

Where such an event affects an order, we will take reasonable steps to minimise the effect and communicate with you where appropriate.

This section does not remove statutory rights you retain in relation to delayed or undelivered goods, including any right to cancel where the legal conditions for cancellation are met.

28. Privacy and Personal Data

We process personal information in connection with website use, orders, customer enquiries and other activities in accordance with applicable data-protection law.

For information about what information we collect, why we use it, how long it may be retained and your data-protection rights, please read our:

  • Privacy Policy

Information concerning cookies and similar technologies is available in our:

  • Cookies Policy

These Terms do not replace either policy.

29. Changes to These Terms

We may update these Terms from time to time, including where necessary because of:

  • changes to applicable law or regulatory guidance;
  • changes to our website;
  • changes to our products or services;
  • changes to our checkout or fulfilment processes; or
  • changes to reasonable business procedures.

The current version will be made available on our website together with its applicable “Last updated” date.

The Terms governing a particular purchase will generally be the version in force when you placed that order, subject to any change required by law or subsequently agreed with you.

We will not rely on this section to retrospectively impose material contractual changes on a completed purchase merely by publishing revised Terms online.

30. Transfer of Rights

We may transfer our rights or obligations under a contract to another organisation where this is reasonably necessary, for example as part of a business transfer or restructuring.

We will not make a transfer under this section in a way that unlawfully reduces your consumer rights.

Where a transfer materially affects you, we will provide information or notice where required.

Your ability to transfer your own rights is subject to applicable law and the nature of the relevant right.

31. Severability

If a court or other competent authority decides that any provision of these Terms is unlawful, invalid or unenforceable, the remaining provisions will continue to apply so far as legally possible.

Where only part of a provision is affected, the remainder may continue to apply where it can fairly and lawfully operate independently.

32. Waiver

If we do not immediately exercise a right or remedy available to us under these Terms, that does not necessarily mean that we have permanently waived it.

Similarly, exercising a right on one occasion does not automatically prevent that right from being exercised on another occasion where it remains legally available.

Nothing in this section limits your statutory rights.

33. Third-Party Rights

Unless these Terms expressly state otherwise, the contract for an order is between you and SADDI TRADERS LTD.

A person who is not a party to that contract will not normally have a right to enforce its terms under the Contracts (Rights of Third Parties) Act 1999.

This does not affect any right or remedy a third party may have independently under applicable law.

34. Governing Law and Jurisdiction

These Terms, their formation and contracts for purchases made through Vita Soul Rise are governed by English law, subject to mandatory consumer protections that apply to you.

If you are a consumer living in Scotland, Northern Ireland or another part of the United Kingdom, you continue to benefit from any mandatory protections available to you under the law applicable where you live.

Nothing in these Terms is intended to prevent a consumer from bringing proceedings in a court that applicable law permits them to use.

In particular, this clause should not be interpreted as requiring a consumer resident in Scotland or Northern Ireland to bring a claim exclusively in the courts of England and Wales where applicable law gives them the right to use their local courts.

35. Complaints

We want concerns about orders or use of our website to be dealt with fairly and clearly.

If you have a complaint, please contact:

Email: Info@vitasoulrise.co.uk 

Please provide enough information for us to identify the relevant order or issue, such as your order number where applicable, your contact details and an explanation of the problem.

We will consider the complaint and respond through our internal customer-service process.

We do not state in these Terms that Vita Soul Rise participates in a particular Alternative Dispute Resolution (“ADR”) or ombudsman scheme unless that participation has been confirmed.

Where we are required by applicable law or contract to provide information about ADR or another dispute-resolution arrangement in which we must participate, we will provide the required information at the appropriate stage.

Nothing in this section prevents you from exercising legal rights or obtaining independent consumer advice.

36. Contact Us

If you have questions about these Terms, an order or a Vita Soul Rise product, please contact us.

Vita Soul Rise

Operated by SADDI TRADERS LTD

51 Bedford Road

Ilford

England

IG1 1EL

United Kingdom

Website:

www.vitasoulrise.co.uk

Email:

Info@vitasoulrise.co.uk 

Telephone:

+447446932202 

Company number:

15215821